QuickBooks error 6143 occurs when a user tries to open the company file or restore its backup in the QuickBooks Desktop application. The error prompt shows up on the screen with an error description, which reads, “We are sorry, QuickBooks encountered an error.” Usually, such an error arises in QuickBooks when any necessary company file components get damaged or corrupted. However, there can be several other reasons behind the occurrence of error 6143 that we will discuss with you further in this post, alongside their troubleshooting solutions.
Need troubleshooting assistance to get rid of QuickBooks error 6143 immediately? If yes, please contact our technical support team by dialing the toll-free number (844-932-1139).
What are the reasons causing QuickBooks error code 6143?
Down below, we have mentioned all the reasons that can cause the QuickBooks error code 6143 while opening the company file or restoring its backup:
- There is some damage done to any company file components.
- The backup company file you want to restore is either damaged or corrupted.
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What should you do to resolve QuickBooks error 6143?
Solution 1) Run the QuickBooks File Doctor tool to repair the damaged company file components.
- On the computer, get the QuickBooks Tool Hub application of the most recent version (1.4.0.0).
- Click on the downloaded installation file called QuickBooksToolHub.exe and then follow the on-screen instructions.
- To finish the installation of QuickBooks Tool Hub, agree to the terms and conditions.
- Double-click the icon of QuickBooks Tool Hub to open the application.
- From the left panel, choose the Company File Issues tab.
- Click on the Run QuickBooks File Doctor option and then choose the Browse and search option to select the company file.
Note: Generally, the company files are located in the QuickBooks folder that you can open by navigating to the following path: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files. - After selecting the company file, click on the Check your file option, and then hit the Continue button.
- When prompted, type the admin password of QuickBooks and then click on the Next button.
Solution 2) Use the Auto Data Recovery feature of QuickBooks to recover the company file
- At first, create a folder on the desktop and name it QBTest.
- Open the Company Files folder located in the C: drive and then copy the Transaction Log file (with the .tlg extension).
- Paste the copied .tlg file to the QBTest folder created on the desktop.
- In the Company Files folder, look for the QuickBooks Auto Data Recovery folder and open it.
- Copy the file with the .QBW.adr extension and then paste it to the QBTest folder created on the desktop.
- Open the QBTest folder, right-click the .QBW.adr file, and then choose the Rename option.
- Remove .adr from the end of the filename.
- Open QuickBooks Desktop and then select the File menu.
- From the drop-down menu, choose the Open or Restore Company option.
- Click on the Open a company file option and then hit the Next button.
- Now, select the company file which is stored on the QBTest folder and then click on the Open option.
- When prompted, type in the username and password of the company file.
Conclusion:
If you are unable to resolve QuickBooks error 6143 even after implementing all the troubleshooting solutions explained in the post, then the QuickBooks Desktop application user is using has been outdated. We suggest you manually update QuickBooks Desktop to the latest release and check whether this fixes the error or not. You can also get the error resolved by contacting our QuickBooks support team at (844-932-1139).
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