On-demand doctor appointment booking apps are one of the booming concepts in the current market. With the recent technological advancements, manually managing the resources will not make sense anymore. By automating your business process, you can seamlessly eliminate the paperwork and errors made by human resources. The Zocdoc clone app can help in scheduling appointments and optimize your business operations for increased efficiency.
Accenture has recently conducted a study recently in which it concluded that more than 77% of patients prefer to go with telemedicine apps as their convenience and accessibility are high. Several healthcare organizations around the world have started to offer digital self-scheduling systems for their patients. Here are some of the benefits offered by telemedicine apps.
Flexible booking:
As people are stuck in a hectic schedule with their work-life, they find it challenging to allocate time for other essential works. Although self-scheduling systems existed earlier for patients, it was phone-call based bookings and had loads of drawbacks in it. In contrast, the online doctor appointment booking apps offer the utmost convenience of scheduling from their smartphones.
Besides the flexible appointment canceling and rescheduling features for patients, doctors can seamlessly access the patients’ information. These platforms can help doctors to increase their overall revenue effectively. The Zocdoc clone app is developed with the latest encryption technology to ensure patients’ privacy.
Pre-appointment notifications:
Reports have concluded that the overall cost of missed appointments in the US exceeds more than $150 billion annually on average. Some patients will have to risk their health to step out of the homes owing to the risks they might face from crowded places, traffic, pollution, etc. The on-demand doctor appointment booking solutions minimize the health hazards that patients might encounter on their way to the hospital. Entrepreneurs can leverage the dormant potential of pre-appointment alert features to notify patients about their appointments automatically.
Patient engagement and retention:
In the traditional appointment booking model, the patients barely have any control over the system. Patients can only ask for the doctors’ free slots and make changes in their daily schedule accordingly. Their needs weren’t adequately addressed in the conventional system. On the other hand, the online booking system lets patients take full control over their schedules. They can book appointments based on their availability, and the quality of service will not be affected. This freedom for patients will increase customer engagement and is an effective strategy for improving business prospects. Since this is an online-based business, the quality of services is crucial for surviving in the market and boosting customer retention rates.
Discover potential customers:
In online doctor appointment booking systems, there are several ways to boost user engagement. The most admiring factor of these businesses lies in its business panel wherein the analytical tools help the administrators to take control of the company. By leveraging the potential of social media platforms, the apps’ USP and services can reach far more customers. Digital marketing strategies will increase your chances of getting more customers. The admin team can generate results based on the data insights from the dynamic panel and can be analyzed to improve the business performance. One can seamlessly build a wall of trust around their customers by communicating with them directly and providing offers regularly. Referral programs are also an effective way to increase overall user engagement as the users will benefit mutually.
Critical features that can enhance the overall user experience:
Advanced search filters:
Users should be able to search for doctors based on their availability, specialization, consultation charges, etc. They will be able to narrow down the search results efficiently and choose their ideal practitioners.
Sync calendars:
The sync calendars feature will sync the doctor appointments across all calendars. These features will be useful to ensure that the patients do not miss their appointments.
In-app call/chat feature:
The in-app call/chat feature shouldn’t be missed on a doctor appointment booking app as it fulfills the ultimate purpose of providing the utmost convenience. By providing a personal level of streamlined communication, the patients and doctors can effectively interact with each other.
Multiple payment methods:
The users should be able to pay via multiple gateways, including credit/debit cards, net banking, UPI, PayPal, etc. By integrating various payment methods, you can significantly boost user convenience.
Bottom line:
Since there is no tight competition in this sector, your app can be the talk of the town. As more people are inclining towards on-demand services, now would be the perfect time to kickstart your venture in this lucrative market. Since the Zocdoc clone app comes preloaded with essential features and functionalities, there are unparalleled advantages in the mainstream market.
