In today’s world of business, almost every organization has a digital connection to service its consumers in an ever-changing environment. They continuously seek and use technology to enhance the communications, cooperation, and efficiency of their work operations. And relying on a legacy landline phone system cannot keep a business in the competition. Therefore, your company must adopt modern technology like the VoIP phone system for the current business environment.
Spending money on obsolete equipment and communication lines is not an option. Moreover, due to the outburst of the COVID-19, businesses are left with the only option of remote working. And to cater to this new situation, you need cloud PBX for your company’s communication needs. Moreover, this advanced office phone technology offers a great many communication features that can help you in making your workflow more efficient. Continue reading because this blog will walk you through all the details on this innovative technology and the reason it is in demand these days.
What is VoIP Technology & how Does it Work?
VoIP is also referred to as Voice over Internet Protocol or cloud PBX technology. This communication system makes it possible for you to transmit voice messages and other types of communication over the internet. It offers many advantages and additional features that were not present in the previous phone systems. This is why many businesses are switching to it in favor of the plain old telephone service (POTS) which is also called the public switched telephone network (PSTN).
The VoIP phones don’t require any circuit wiring like other phone systems. Rather, you can use your previously installed internet to run the system. Furthermore, unlike traditional landline phones that send voice signals or analog signals through the phone lines, the VoIP technology converts your voice data into digital data.
This digital data is then transmitted over the internet and at the receiver end, this data is converted back to voice signals. The system does so to make the data an understandable message for the receiver. Some VoIP providers offer communication services only for communicating with VoIP users but some allow their users to communicate even with landline phones.
Why VoIP Phone System is in Demand in the Current Business Scenarios:
Modern problems require modern solutions and the current business environment needs a high-tech system for business communication. VoIP, being the most modern technology, can get business a lot more value than just improving corporate communications. Below are a few of the reasons behind the demand for VoIP in businesses.
VoIP doesn’t require any circuit wiring or special phones for communication and that means the installation cost of this technology is almost zero. Moreover, unlike other phones where you have to keep a team of technical professionals, VoIP is maintained by the service providers. The per-call cost of VoIP is also much competitive than other phones. Also, some service providers offer free local calls and that means you can communicate for intine time with your local customers for free. Hence, the overall cost of VoIP is much lower than any other office phone.
Easy to Install:
Compared to traditional landline phones, the installation and configuration of VoIP technology are super easy. In fact, the system can start working with just a few clicks given that you have an internet connection and an internet-enabled device.
Clear Voice Quality:
When VoIP was first introduced in 1995, its call quality was indeed unsatisfactory. Long gone are those days thanks to the advancement of broadband and the VoIP technology itself. As long as you have a fast and stable Internet connection, VoIP provides the best call quality these days.
Mobility and Geographical Flexibility:
VoIP allows businesses to work through remote offices and also facilitates on-the-go workers over SIP-enabled devices. The call forwarding feature of VoIP allows you to communicate even when you are not at the desk. Furthermore, this technology allows its users to use any internet-enabled gadget to make and take calls.
One of the most valuable characteristics of a phone system is scalability. It refers to the ability of a communication system to handle a growing amount of workload, normally by adding resources to the system, without affecting its overall performance or efficiency. VoIP is a scalable technology and can grow with your business.
An Abundance of Features:
VoIP phone system offers a number of features that are either not supported by traditional telephone systems or only available for an additional fee. These features conferencing, call-forwarding, call-recording, call-monitoring, file-transfer, instant-messaging, and much more.