QuickBooks desktop abort error

Your Step-by-Step Guide to Fix QuickBooks Abort Error

QuickBooks accounting software is an efficient and user-friendly application and is also a high-ranking product in the market. However, no application is perfect. QuickBooks has its own flaws in the form of errors that get triggered sometimes due to some bugs. Resolving these errors is not that difficult, as QuickBooks has its own set of tools to fix them. One such unexpected error is QuickBooks Abort Error which causes the QuickBooks application to crash and close suddenly. The error generally gets triggered due to the damaged QBWUSER.ini file. In some cases, running the diagnostic tool can fix the error. You can resolve the error using different solutions depending upon the cause of it. The information given below in this article aims to explain the solutions to the error in the simplest form. Read the complete article to know the solution that might work for you.

If you are in need of technical assistance for the error’s troubleshooting, dial 844-932-1139 and get help from a QuickBooks expert.

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How to fix the Abort Error in QuickBooks?

Fix 1. Rename the QBWUSER.ini File

Since the error is caused due to the damage in the QBWUSER.ini file, you need to rename the file. Renaming the file will create another fresh QBWUSER.ini file in QuickBooks. Follow the steps given below to rename the file:

  • Open the folder where the QBWUSER.ini file is saved. Usually, the folder is stored at path\Users\ {User Name}\App Data\Local\Intuit\QuickBooks.
  • It might be possible that the file is hidden. In case you couldn’t find the file, you need to modify Windows settings to see the hidden files.
  • Right-click the file and select the Rename option.
  • Add .old at the end of the name, for example, “QBWUSER.ini.old”.
  • Then rename Entitlement Data Store to “Entitlement Datastore. ecml”.
  • Once you have renamed the files, open a sample company file to check if the error is resolved.
  • If the sample file can’t be opened, copy and paste the file to some other local folder.

Fix 1. QuickBooks Install Diagnostic tool

QuickBooks install diagnostic tool helps resolve any issues with the installation file. If any installation issues in your computer are causing the error. The steps to run install diagnostic tool are given below:

Note: Download and install QuickBooks Tool Hub to run the Install diagnostics tool.

  1. First, open the QuickBooksToolHub.
  2. Choose the Installation Issue tab from the left pane.
  3. Click the QuickBooks Install Diagnostic Tool button.
  4. Wait for the repair to complete.
  5. After the repair is done, turn off your computer and turn it back on.


We discussed the solutions and the steps to solve the QuickBooks abort error in the information given above in this article. The solutions included running QuickBooks Install Diagnostic tool and renaming the damaged file. If the error is not resolved yet, it might be possible that the firewall or anti-virus is trying to stop QuickBooks from working. You can fix the issues with the firewall by disabling anti-virus or firewall. If the error is still not fixed, dial 844-932-1139 and consult a QuickBooks Professional.

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